Apartment Rules and Regulations

I. Rental Agreement Scope

  1. This regulation constitutes an integral part of the apartment rental agreement between the apartment owner and the tenant.
  2. The rental agreement is valid for a specified period of time and pertains to the use of the apartment located at the address indicated on the website www.casalamarina.pl.

II. Reservation and Fees

  1. Apartment reservations can be made through the form available on the website www.casalamarina.pl, by phone, or using the WhatsApp messenger.
  2. In the case of telephone or WhatsApp reservations, the reservation will be confirmed upon making a bank transfer to the account specified by the apartment owner. The account number and further transfer details will be provided after the reservation details are agreed upon.
  3. For reservations made through the website www.casalamarina.es, the system automatically indicates the required amount for the reservation. This amount is the final price for the reservation and includes all necessary fees.
  4. The rental fees for the apartment include the agreed-upon amount for the specified period, local taxes, and any additional fees indicated on the website.

III. Payments

  1. Accepted forms of payment are credit or debit card and bank transfer.
  2. Credit or debit card payment is only available for reservations made through the website www.casalamarina.es.
  3. When paying by credit card, valid card details such as the cardholder’s name, number, expiration date, and CVV code must be provided.
  4. Bank transfer payment is only available for telephone or WhatsApp reservations.
  5. When making a bank transfer payment, the transfer must be made to the account specified by the apartment owner within the specified timeframe. The reservation will be confirmed only after the full amount is credited to the apartment owner’s designated bank account.

IV. Cancellation of Reservation

  1. In the event of cancellation by the tenant:
    • Cancellation made at least 30 days prior to the check-in date will result in a 100% refund of the advance payment.
    • Cancellation made within 30 days of the check-in date is non-refundable.
  2. In the event of cancellation by the apartment owner, the tenant will receive a full refund of the amount paid.

V. Check-in and Check-out

  1. Check-in is possible from 3:00 PM to 8:00 PM, and check-out is from 8:00 AM to 11:00 AM.
  2. Please inform us in advance of your planned check-in and check-out times.
  3. For early check-in or late check-out, please contact us to arrange the details.

VI. Key Rules for Apartment Use

  1. The apartment is intended solely for residential purposes, and the number of occupants must not exceed the maximum indicated on the website.
  2. Parties and disruptive behavior that may disturb the neighbors are strictly prohibited in the apartment.
  3. Smoking is strictly prohibited inside the apartment. Please use designated outdoor areas.
  4. Pets are not allowed in the apartment.
  5. Only individuals listed in the reservation are permitted to stay in the apartment during the day. Only registered guests are allowed to stay in the apartment during nighttime hours.
  6. The tenant is fully responsible for the loss or damage of items within the apartment and will be held financially liable for their repair or replacement.

VII. Damages and Penalties

  1. The tenant is responsible for any damages or destruction to the apartment caused by their fault or the fault of their visiting or accompanying persons.
  2. The apartment owner may request a security deposit at any time to cover potential damages. This deposit will be refunded on the day of check-out if the person receiving the apartment from the tenant does not identify any damages for which the tenant is liable.

VIII. Disclaimer of Liability

  1. The apartment owner is not responsible for the loss or damage of the tenant’s property or for any accidents, injuries, or losses resulting from the use of the apartment.
  2. The apartment owner is not responsible for the loss of unattended or inadequately secured belongings in the apartment.

IX. Termination of Agreement

  1. The apartment owner has the right to terminate the rental agreement at any time if it is found that the tenant has violated these regulations.
  2. In the event of termination of the agreement due to the tenant’s violation of the regulations, any payments made by the tenant will not be refunded.

X. Final Provisions

  1. These regulations also apply when the apartment is rented through external services such as Airbnb, TripAdvisor, and Booking.com. The use of external services requires acceptance of both their terms and conditions and these regulations.
  2. In the event of a violation of the provisions of these regulations, the apartment owner reserves the right to immediately terminate the rental agreement.
  3. Any disputes arising from the apartment rental agreement are subject to the jurisdiction of the courts in the Alicante region, Spain.